Zoo Photograher Credit Jason Brown Tropical House

Additional Needs Support & Facilities

We have a range of services and facilities to make Marwell Zoo as enjoyable and as accessible as possible for everyone.

One FREE carer will be admitted with one paying guest with accessibility needs. As proof, we will accept Compass cards, i-go cards, letters from Disability Support Services, Personal Independence Payment (PIP) letters, Disability Living Allowance letters (DLA), access cards, yellow cards, Disabled Identification (DID) card, appropriate Travel / Leisure Cards, and blue badges (please take a photo of your badge as the badge must be displayed in your vehicle). Gateway cards will be accepted as long as original email and digital card is shown.

Marwell is in the heart of the beautiful Hampshire countryside, just eight miles from Winchester, five from Eastleigh and twelve from Southampton. The park is within easy reach of two main motorways and rail stations. Our postcode is SO21 1JH.

View Directions & Travel Information

A limited number of manual wheelchairs are available to hire from the Gift Shop. Phone ahead on 01962777407 at least 1 day before your visit if you’d like us to reserve one for you. A small deposit is required.

More detail is available in our access statement. Did you know we’re the first ‘Makaton Friendly’ zoo? Find out more on our education page.

Mobility scooters are available to hire for £20 for the duration of your visit.*

Mobility scooters must be pre-booked at least 24 hours in advance. Please call 01962 777407 or email reception@marwell.org.uk if you’d like us to reserve one for you. Our team will send you an email with a link to our safety training video, which must be viewed as a condition of hire.

See more details on our accessibility page.

*Subject to availability. Card payment only.